| Interpreting
Services> Billing & Cancellation
Policy |
| Minimum
Booking Time |
| |
| The minimum
booking time is two (2) hours with subsequent hours billed to
the nearest half hour. For assignments of more than two hours
two interpreters will be required. Based on the nature of a
particular assignment it will often be necessary to assign two
interpreters to assignments of one (1) or more hours in duration.
This can be discussed at the time of booking. |
| |
| Government
Rate: |
| Per Hour:
The cost per hour, per interpreter, is fifty ($50.00) per
hour (2 hour minimum) |
| |
| Non-Government
Rate: |
| Per Hour:
The cost per hour, per interpreter, is forty ($40.00) per hour
(2 hour minimum) |
|
| |
| Out
of Town Assignments |
| |
| Government
Rate: |
| Travel time
will be billed at $50.00/hour in half hour increments; this
should be discussed at the time of booking. |
| |
| Non-Government
Rate: |
| Travel time
will be billed at $40/hour in half hour increments. This should
be discussed at the time of booking. |
| |
| Transportation
costs will be charged at the rate of $0.3813/km. Overnight accommodations,
meals and other costs that may be necessary as part of the assignment
should be discussed at the time of booking. Required meals will
be charged at the following maximum rates: Breakfast $7, Lunch
$10, and Dinner $15. |
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| |
| Cancellation
Policy |
| |
| There will
be no charge for assignments that are cancelled with more than
24 hours notice. |
| |
| Assignments
of two hours or less that are cancelled by a customer without
providing 24 hours notice will be billed the two-hour minimum
charge. |
| |
| Assignments
of more than two hours that are cancelled by a customer with
less than 24 hours notice will be billed for two hours or fifty
percent of the estimated time the services were booked, whichever
is greater. Prepaid travel or accommodation costs will be charged
if not reimbursed to SDHHNS. Cancellation of conferences and
other assignments requiring several interpreters or interpreters
for long periods of time will be invoiced according to the terms
agreed to at the time of the request(s). |
|
| |
| Overdue
Accounts |
| |
Accounts
overdue by thirty (30) days or more from the billing date will be
invoiced a rate of 2% monthly. |
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